At My-Knickers, we want you to feel confident when shopping with us.
If you need to return an item, please contact us first so we can advise you on the next steps.
Any return eligibility, timescales and conditions will depend on the item and its condition, and full details will be provided where applicable.
For hygiene reasons, some lingerie and intimate items may not be eligible for return once opened or worn. If you have any questions about a potential return, please contact us through the website and we’ll be happy to help.